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Customer Reviews.

sales

5

100% brilliant

13 September 2017

sales

5

Ocean BMW have a fantastic team of staff. We have bought BMW's from there and this mini. Trevor and Jermaine were wonderful.

12 September 2017

service

5

Excellent service, knowledgable and friendly staff.

12 September 2017

service

3

When I booked the service I was told it would take about 2 hours. When I checked the car in I was told it would take all day, resulting in my husband running me home and then taking me back to pick the car up, a round trip of an 1.5 hours twice!

12 September 2017

service

3

I had to wait about half an hour to be given the loan car ( pre arranged) and half an hour to pick the car up, even though I had just been telephoned to collect it.

12 September 2017

service

4

All brilliant but they forgot to update the clock, one hour wrong, and I've wasted hours trying to do it myself

10 September 2017

service

5

Always happy with the staff, the work & the waiting area facilities.

10 September 2017

sales

5

I was kept informed all the way until i received my new mini

31 August 2017

service

4

The only downside was the time waiting to be seen by the service desk even though I had been booked in - perhaps I had turned up a little bit later than planned though so that might explain it

31 August 2017

service

5

Very professional in every way and very friendly

24 August 2017

service

5

Nothing is too much trouble from start to finish

22 August 2017

service

4

Perfect except fitter changed Radio station and did not put it back to original.

19 August 2017

service

5

Job well done, within time expected and with very pleasant customer service

17 August 2017

service

4

The work was carried out thoroughly and efficiently. The service experience was very good.

17 August 2017

service

5

As item 1

13 August 2017

service

2

I was disappointed that it was not pointed out that the MOT not actually due until 1st Sept and you went ahead and MOT the car 3 days early hence losing a whole month. This I felt was bad customer service and after my Complaint MOT price reduced

11 August 2017

service

4

The car was ready when they said it would be ready

11 August 2017

service

5

Mini recovered next day and returned to our home as soon as done.

11 August 2017

service

5

see answer to question one!! You have an excellent combination of staff at this premises - a genuine pleasure doing business with you

11 August 2017

sales

5

From the moment I entered the Mini centre I was met with friendly, polite people. Particularly with the young lady salesperson, who spent so much time making sure I was getting the car I wanted.

10 August 2017

sales

5

99% satisfied although I had to remind the salesman about the full tank of fuel and rubber mats that had been included - still haven't received the mats either.

10 August 2017

sales

5

See box before

28 July 2017

sales

5

I bought my mini at the Paignton BMW garage. James was very friendly, helpful from start to finish. I would thoroughly praise him.

25 July 2017

sales

5

The sales man was really friendly and not pushy

22 July 2017

sales

3

offered tea and coffee on arrival . given good info regards finance . not so much on specifications of vehicle.

15 July 2017

sales

5

First class. Courteous and helpful. Explained products very well and extremely patient when I kept changing my mind.

14 July 2017

service

4

Can't think how you could improve the service - except possibly you could arrange collection and return of vehicle for service.

06 July 2017

service

4

Very happy but there was a problem with online booking

05 July 2017

service

5

Job completed on time

05 July 2017

service

5

Same as above