OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
49 ratings and 36 comments received in the last 90 days.
08 June 2025
As above
05 June 2025
There were inevitable delays, mainly waiting for parts but the staff again kept me fully informed and I felt well looked after
02 June 2025
Service was good, wasn't keen on the text asking for payment. I've never used dealer before and didn't know this happened so I thought it was a scam. It texted a link to a payment. Obviously I then saw the email explaining. but the text was 1st!
27 May 2025
Kept to word of how long service would take and cheaper than originally quoted which was a bonus
26 May 2025
Easy booking & kept well informed.
20 May 2025
All staff polite and helpful. Could see video but I couldn't hear the commentary clearly.
14 May 2025
As a regular customer I know what to expect when entering the branch and the advisors are always very friendly.
12 May 2025
Always keeping in touch regularly throughout the day until my lovely Mini was ready.
10 May 2025
Very professional
08 June 2025
As above