OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
43 ratings and 30 comments received in the last 90 days.
08 July 2025
Please see above statement
07 July 2025
Difficult diagnostic problem identified diligently. Only charged for 1 hr labour and I'm sure it must have taken longer
06 July 2025
Feel very looked after there.
04 July 2025
as above
03 July 2025
Cant' stress my support enough for this team including Ricky Baker.
30 June 2025
Very professional and kept you informed about the service.
30 June 2025
The car came back clean and shiny. All my valuables were untouched and still there.
22 June 2025
Excellent customer service standards from this company.
20 June 2025
Jermaine was polite, patient when I didnt know what to choose and gave an overall professional experience when making my purchase
10 July 2025
Regarding the service I received everything was as indicated. No adverse issues. However there was an issue which has nothing to do with the Torbay team. I had requested a courtesy car but was denied insurance because I am now 86 years old.