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Customer Reviews.

service

5

The work required on the car was carried out to my complete satisfaction.

08 August 2019

service

5

John at reception could not have been more helpful. He did everything he could to make our experience a very enjoyable one. First class service.

08 August 2019

service

1

We phoned beforehand to check car was ready on arrival we were told to wait as adviser was busy my wife saw her car being washed to it was clearly not ready we waited s long time for the car

02 August 2019

service

5

I was informed that it would take about 2 hours and it was ready

02 August 2019

sales

5

Nothing to fault.

01 August 2019

service

3

See answer above. When you work and need to get to work, you expect to be able to check in your car quickly and get out. As nice as coffee can be, that's not a priority for someone who specifically wants to bring the car in as soon as servicing opens

30 July 2019

service

3

Was not explained what the recall was for and was very inconvenient. Seemed to be a sat Nav update not worth my while taking up 2 days of my time

27 July 2019

service

5

Because they went out of their way to be of assistance

27 July 2019

service

5

Staff always friendly and helpfull

23 July 2019

service

5

I was very happy with the customer service last time. Everything went smoothly.

22 July 2019

service

4

Car was looked at due to a recall. No problems found. Car was returned within estimated timescale and was washed. All staff were friendly and efficient. Only downsides are that the site is very small with limited space for parking and waiting.

22 July 2019

service

5

People friendly, coffee was good, service was quick and car cleaned too.

20 July 2019

service

5

They take so much care off my Mini . It is in perfect condition

20 July 2019

service

2

I am dissapointed that the difficulty with the bonnet release was not noted or reported by your Technicians on my many previous visits. The release leaver has always been difficult/stiff to operate since the commencement of my ownership.

19 July 2019

sales

5

We were always kept informed and very supported in getting to know our new car.

16 July 2019

service

5

Nothing to complain about

13 July 2019

service

5

As stated above although my concerns were marginal, Ocean conducted a proper investigation and found the fault.

12 July 2019

sales

5

James pays attention to every detail. Nothing has been too much trouble

09 July 2019

sales

5

Jermaine and Danny from Ocean Mini Torbay were excellent

08 July 2019

sales

5

Brilliant service as always from Ocean Torbay!

02 July 2019

sales

5

Can't fault them

01 July 2019

service

3

Don't like the time it takes to book in & hand the car over.

24 June 2019

sales

5

Excellent salesman James Clarke. This is the second car bought with his help. He's so helpful. Very reassuring.

18 June 2019

service

5

Very prompt service and staff always friendly and informative

17 June 2019

sales

5

Mr. Crewe was an excellent salesperson and made the experience painless.

17 June 2019

service

5

Everything was carried out as expected

17 June 2019

service

5

everyone was very kind and helpful

16 June 2019

service

5

Well organised and kept to timings etc.

11 June 2019

service

2

Although the work cost me £300 the fault in the transmission is no better.

31 May 2019

sales

5

Very pleased

27 May 2019

service

5

Everything worked out as planned

25 May 2019

service

4

Good service

21 May 2019

service

5

Friendly and welcoming. Did what they said and on time!

21 May 2019

service

3

The issue that I had with my car was not resolved on this visit

21 May 2019

service

4

Because all service carried out without a problem or fuss.

18 May 2019

service

5

I work full time and was offered by Sean to arrange collection of my vehicle from my work place and returned at end of day this is excellent for me and much appreciated, also was contacted regarding any changes to arrangements along the way