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Customer Reviews.

sales

5

As always everything was fantastic

06 January 2020

sales

5

Very easy and smooth

05 January 2020

service

5

Having been advised to purchase the Service Package, when purchasing my Mini, this service was free.

28 December 2019

sales

5

Staff were so lovely. Couldnt have done more.

24 December 2019

sales

5

Very good Customer care

20 December 2019

service

4

Gave me a lift each way for my car

20 December 2019

service

5

5 star service always, always to their utmost to help you, so please I bought a Mini

16 December 2019

service

5

All done properly. No messing. Staff so courteous

15 December 2019

service

5

the staff were very friendly, and would explain any of my questions

14 December 2019

service

5

Very pleased and always a bonus when I can get my car washed as well

14 December 2019

service

1

I was very disappointed with the service I received. I had to keep chasing what was going on with my car, I made around 8 phone calls. I never received a update or any phone calls from ocean Torbay. I expect more from a prestige dealer very poor!

13 December 2019

sales

5

Nothing to complain about. Just seem to have got a car that ticks all my boxes.

10 December 2019

sales

5

Excellent communication keeping us right up to date with what was going on and expected delivery date

10 December 2019

sales

5

Really I cannot praise Joe Winterton enough. He was with us for each each step. He ensured we were kept informed, and made sure the transaction couldn't of been simpler. This purchase couldn't of been made any better. Truely fantastic!!

07 December 2019

sales

5

No problems.

07 December 2019

service

5

Very good service

05 December 2019

service

5

Staff going over and above to make me feel valued as a customer

03 December 2019

service

2

At 1st MOT car dropped off night before for 0930 MOT and final check. Rang mid afternoon for update- informed car required new brake pads and will be ready for 1700. Car picked up and noted that no valet service for car. Brake pads very expensive too

01 December 2019

service

5

Caring, professional and efficient

29 November 2019

sales

5

Danny was very helpful throughout the whole process.

24 November 2019

sales

5

Having purchased many cars there, they are outstanding in their customer service. Nothing is too much trouble

24 November 2019

service

5

John my service adviser went above and beyond to help me with everything I needed even if it wasn't what I was booked in for

22 November 2019

service

5

The Service was completed in the stated time

22 November 2019

service

5

They always give good service

21 November 2019

service

4

The only downside is the amount of time you have to wait to be seen even when you have an appointment time.The service staff are very good once you get to see them

17 November 2019

service

5

Good experience

15 November 2019

service

4

Always have to wait too long to talk to the service staff even if work or pick up has been scheduled

11 November 2019

service

4

Just had small problem with the car they provided

11 November 2019

service

5

Great service

10 November 2019

service

4

Job done as expected

10 November 2019

service

5

As above

31 October 2019

service

5

Kept informed throughout. It was easy to book in for service, and thank you for sending a reminder email that a service was due. I was told how long it would take and within 5 minutes the estimate was accurate. I was told the cost upfront. All good!

31 October 2019

service

5

I was looked after very well and my mini was completely washed and valeted.

30 October 2019

service

5

My mini is in A1 condition

30 October 2019

service

1

I had booked an appointment at which I arrived early (my choice) but it still took over 1.5 hours to fit one tyre. I chose to use Ocean garage for the replacement tyre, because you think they should be the best. I will consider my local tyre replacem

30 October 2019

service

3

Customer service 'Completely Satisfied' - Prices for parts are outrageously expensive.

19 October 2019

service

5

Really ffriendly helpful member of staff looked after me (sorry did not take his name). He even helped me carry my bag of work files & held an umbrella for me to get into the car -excellent customer service!

18 October 2019

service

3

I was disappointed that having booked my service through Plymouth as requested at Torbay they did not appear to know why my car was there.