As always everything was fantastic

Very easy and smooth

Having been advised to purchase the Service Package, when purchasing my Mini, this service was free.

Staff were so lovely. Couldnt have done more.

Very good Customer care

Gave me a lift each way for my car

5 star service always, always to their utmost to help you, so please I bought a Mini

All done properly. No messing. Staff so courteous

the staff were very friendly, and would explain any of my questions

Very pleased and always a bonus when I can get my car washed as well

I was very disappointed with the service I received. I had to keep chasing what was going on with my car, I made around 8 phone calls. I never received a update or any phone calls from ocean Torbay. I expect more from a prestige dealer very poor!

Nothing to complain about. Just seem to have got a car that ticks all my boxes.

Excellent communication keeping us right up to date with what was going on and expected delivery date

Really I cannot praise Joe Winterton enough. He was with us for each each step. He ensured we were kept informed, and made sure the transaction couldn't of been simpler. This purchase couldn't of been made any better. Truely fantastic!!

No problems.

Very good service

Staff going over and above to make me feel valued as a customer

At 1st MOT car dropped off night before for 0930 MOT and final check. Rang mid afternoon for update- informed car required new brake pads and will be ready for 1700. Car picked up and noted that no valet service for car. Brake pads very expensive too

Caring, professional and efficient

Danny was very helpful throughout the whole process.

Having purchased many cars there, they are outstanding in their customer service. Nothing is too much trouble

John my service adviser went above and beyond to help me with everything I needed even if it wasn't what I was booked in for

The Service was completed in the stated time

They always give good service

The only downside is the amount of time you have to wait to be seen even when you have an appointment time.The service staff are very good once you get to see them

Good experience

Always have to wait too long to talk to the service staff even if work or pick up has been scheduled

Just had small problem with the car they provided

Great service

Job done as expected

As above

Kept informed throughout. It was easy to book in for service, and thank you for sending a reminder email that a service was due. I was told how long it would take and within 5 minutes the estimate was accurate. I was told the cost upfront. All good!

I was looked after very well and my mini was completely washed and valeted.

My mini is in A1 condition

I had booked an appointment at which I arrived early (my choice) but it still took over 1.5 hours to fit one tyre. I chose to use Ocean garage for the replacement tyre, because you think they should be the best. I will consider my local tyre replacem

Customer service 'Completely Satisfied' - Prices for parts are outrageously expensive.

Really ffriendly helpful member of staff looked after me (sorry did not take his name). He even helped me carry my bag of work files & held an umbrella for me to get into the car -excellent customer service!

I was disappointed that having booked my service through Plymouth as requested at Torbay they did not appear to know why my car was there.