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Customer Reviews.

service

2

Although the work cost me £300 the fault in the transmission is no better.

31 May 2019

sales

5

Very pleased

27 May 2019

service

5

Everything worked out as planned

25 May 2019

service

5

Friendly and welcoming. Did what they said and on time!

21 May 2019

service

3

The issue that I had with my car was not resolved on this visit

21 May 2019

service

4

Good service

21 May 2019

service

4

Because all service carried out without a problem or fuss.

18 May 2019

service

5

I work full time and was offered by Sean to arrange collection of my vehicle from my work place and returned at end of day this is excellent for me and much appreciated, also was contacted regarding any changes to arrangements along the way

17 May 2019

sales

5

Very efficient all the way through

11 May 2019

service

3

Couldn't fix air con problem and took two weeks to arrange for it to go elsewhere.

06 May 2019

service

5

As abive

29 April 2019

service

5

Thorough, efficient and carried out in a timely fashion. Also very accommodating. Excellent customer service.

29 April 2019

sales

5

Could not have had a better experience...it was *****

28 April 2019

service

5

Staff were really kind and helpful

24 April 2019

service

5

Did what was asked

22 April 2019

service

3

I wasn't kept up to date with how the MOT was going, due to computer issue. When handed my keys I opened the drivers door to find large muddy foot prints on the carpet and car was left with water marks all over not how it was. Very Disappointed.

18 April 2019

service

5

The only thing that was unexpected was being charged for a courtesy car.

18 April 2019

sales

5

Very attentive polite assistant sr the garage !

16 April 2019

sales

4

Really good service, I would have perhaps liked to have seen the colour of the Mini before delivery!

14 April 2019

service

5

Kept me updated.

13 April 2019

service

5

My needs were promptly and politely met in full.

12 April 2019

service

1

In brief:Arrived early, but kept waiting 30 mins to book in. Not informed of what was happening with the service. Left almost 2 hours after forecast. Service light not updated. Incorrect paperwork. Pleasant staff but completely ineffectual.

09 April 2019

sales

5

I was kept informed from beginning to the end

08 April 2019

service

5

All went smoothly

05 April 2019

service

5

Service was completed. Have a tic package

02 April 2019

service

5

Took as long as they said. Was able to sit comfortably and work. Plenty of choice for drinks

01 April 2019

sales

5

I bought it on the Saturday and collected it on the Wednesday. Joe made it a very exciting experience

01 April 2019

service

3

Had to wait to collect vehicle, after being told to collect at At 2pm

01 April 2019

sales

4

Part exchanges and added value products not being as good or as flexible as nearest competitor. Loyalty should be more transparently rewarded. I should not have to play off dealers to get a fair deal.

01 April 2019

sales

5

I believe Mini Ocean try to do the best for their Clients

29 March 2019

sales

5

Professional service with customer in mind. Thank you

29 March 2019

sales

5

All went smoothly

29 March 2019

service

2

BECAUSE WHEN MY CAR WAS RECALLED THEY WERE SUPPOSE TO LEAVE ME A CAR SO I COULD GET TO WORK WHEN THE GUY CAME TO COLLECT IT NO CAR HAD TO PHONE AND THEY BOUGHT ME A CAR THAT AFTERNOON AND HAD MY CAR FOR 4 DAY'S AND THE RESULT WAS PROBLEM NOT SOLVED.

27 March 2019

service

2

As above very poor experience and needed to return for work to be done .

25 March 2019

sales

5

Danny Welsh kept us totally informed during the process.

24 March 2019

service

4.5

Initial communication could have been better, otherwise, fine.

24 March 2019

service

5

All the team at Ocean are always Friendly informative and helpfull

23 March 2019

service

5

Service was undertaken seamlessly and the car was ready and clean for me to pick up

23 March 2019

sales

5

James Clark, as always, was helpful and friendly. Made the whole experience a total pleasure

18 March 2019

service

5

No problems from beginning to end.

16 March 2019

sales

5

Car delivered on time controls explained well.good follow up phone call

15 March 2019

service

5

The efficienvcy of the workshop is excellent