Although the work cost me £300 the fault in the transmission is no better.

Very pleased

Everything worked out as planned

Friendly and welcoming. Did what they said and on time!

The issue that I had with my car was not resolved on this visit

Good service

Because all service carried out without a problem or fuss.

I work full time and was offered by Sean to arrange collection of my vehicle from my work place and returned at end of day this is excellent for me and much appreciated, also was contacted regarding any changes to arrangements along the way

Very efficient all the way through

Couldn't fix air con problem and took two weeks to arrange for it to go elsewhere.

As abive

Thorough, efficient and carried out in a timely fashion. Also very accommodating. Excellent customer service.

Could not have had a better experience...it was *****

Staff were really kind and helpful

Did what was asked

I wasn't kept up to date with how the MOT was going, due to computer issue. When handed my keys I opened the drivers door to find large muddy foot prints on the carpet and car was left with water marks all over not how it was. Very Disappointed.

The only thing that was unexpected was being charged for a courtesy car.

Very attentive polite assistant sr the garage !

Really good service, I would have perhaps liked to have seen the colour of the Mini before delivery!

Kept me updated.

My needs were promptly and politely met in full.

In brief:Arrived early, but kept waiting 30 mins to book in. Not informed of what was happening with the service. Left almost 2 hours after forecast. Service light not updated. Incorrect paperwork. Pleasant staff but completely ineffectual.

I was kept informed from beginning to the end

All went smoothly

Service was completed. Have a tic package

Took as long as they said. Was able to sit comfortably and work. Plenty of choice for drinks

I bought it on the Saturday and collected it on the Wednesday. Joe made it a very exciting experience

Had to wait to collect vehicle, after being told to collect at At 2pm

Part exchanges and added value products not being as good or as flexible as nearest competitor. Loyalty should be more transparently rewarded. I should not have to play off dealers to get a fair deal.

I believe Mini Ocean try to do the best for their Clients

Professional service with customer in mind. Thank you

All went smoothly

BECAUSE WHEN MY CAR WAS RECALLED THEY WERE SUPPOSE TO LEAVE ME A CAR SO I COULD GET TO WORK WHEN THE GUY CAME TO COLLECT IT NO CAR HAD TO PHONE AND THEY BOUGHT ME A CAR THAT AFTERNOON AND HAD MY CAR FOR 4 DAY'S AND THE RESULT WAS PROBLEM NOT SOLVED.

As above very poor experience and needed to return for work to be done .

Danny Welsh kept us totally informed during the process.

Initial communication could have been better, otherwise, fine.

All the team at Ocean are always Friendly informative and helpfull

Service was undertaken seamlessly and the car was ready and clean for me to pick up

James Clark, as always, was helpful and friendly. Made the whole experience a total pleasure

No problems from beginning to end.

Car delivered on time controls explained well.good follow up phone call

The efficienvcy of the workshop is excellent