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Customer Reviews.

sales

5

Friendly staff keeping me up to date with what was going on

11 March 2019

sales

5

Nothing was too much trouble, from start to finish

11 March 2019

service

5

James Campbell provided excellent service including collecting and returning our car

10 March 2019

service

5

Have been using this centre for a long time and always provide an efficient friendly service once the car can be booked in.

25 February 2019

sales

5

We were informed of what was going on with updates regularly

19 February 2019

service

5

Always very friendly and helpful service delivered

16 February 2019

service

3

The service booking was taken centrally from untrained staff. The staff member did not inform me that the car may need to be on a charge overnight at the service centre after it was checked.

14 February 2019

service

5

Ease of booking, friendly staff

12 February 2019

service

5

The service was done on time and arrangements were made to drop me off at home then pick me up and telephoned when the driver was on his way. I was offered a replacement car but didn't need one.

11 February 2019

service

4.5

Fast turn around and helpful/friendly staff.

11 February 2019

service

5

The mechanics are amazing nothing is too much trouble

11 February 2019

service

5

Quick and easy. All the staff were very courteous.

08 February 2019

service

4.5

Professional quick service

01 February 2019

service

3

The car took along time.

22 January 2019

service

4

Didn’t have a service, just needed a part to rectify a damaged closing pin on a charging flap.

16 January 2019

service

5

Excellent customer service I own a BMW purchased from Ocean

15 January 2019

service

5

Great advice and service thank you

15 January 2019

service

4

Time taken to complete repair, but this was outside Ocean's control

10 January 2019

sales

5

Great showroom! Friendly Staff, time taken to explain new controls & knowledge of car was excellent!

10 January 2019

sales

5

Jermaine Crewes was my contact and he did a great job. We left very happy with our new mini Countryman. I trust Jermaine's advice and he's always very approachable and helpful.

09 January 2019

sales

5

As explained above, nothing was too much trouble.

08 January 2019

service

1

1.Booked car in for a service and to have black spot lights fitted in October to be undertaken on 22/12/18 as the lights were for my autistic sons Christmas2.Called a week before to ensure that lights had arrived, and all was ok3.Ocean called th

07 January 2019

service

2

As above the person who booked car in was ineffective did not pass information on to garage and was misleading . His name was James in Plymouth

27 December 2018

service

4

Through no fault of the service engineers, my mini developed a problems on the way home but engineers came and kept it overnight to ensure it was running properly before returning it to me. Good customer service.

27 December 2018

sales

5

I was very ill at the point of delivery, and the customer support from Ocean Torbay staff was excellent