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Customer Reviews.

service

5

Staff going over and above to make me feel valued as a customer

03 December 2019

service

5

Caring, professional and efficient

29 November 2019

sales

5

Danny was very helpful throughout the whole process.

24 November 2019

sales

5

Having purchased many cars there, they are outstanding in their customer service. Nothing is too much trouble

24 November 2019

service

5

The Service was completed in the stated time

22 November 2019

service

5

John my service adviser went above and beyond to help me with everything I needed even if it wasn't what I was booked in for

22 November 2019

service

5

They always give good service

21 November 2019

service

4

The only downside is the amount of time you have to wait to be seen even when you have an appointment time.The service staff are very good once you get to see them

17 November 2019

service

5

Good experience

15 November 2019

service

4

Always have to wait too long to talk to the service staff even if work or pick up has been scheduled

11 November 2019

service

4

Just had small problem with the car they provided

11 November 2019

service

4

Job done as expected

10 November 2019

service

5

Great service

10 November 2019

service

5

Kept informed throughout. It was easy to book in for service, and thank you for sending a reminder email that a service was due. I was told how long it would take and within 5 minutes the estimate was accurate. I was told the cost upfront. All good!

31 October 2019

service

5

As above

31 October 2019

service

5

My mini is in A1 condition

30 October 2019

service

1

I had booked an appointment at which I arrived early (my choice) but it still took over 1.5 hours to fit one tyre. I chose to use Ocean garage for the replacement tyre, because you think they should be the best. I will consider my local tyre replacem

30 October 2019

service

5

I was looked after very well and my mini was completely washed and valeted.

30 October 2019

service

3

Customer service 'Completely Satisfied' - Prices for parts are outrageously expensive.

19 October 2019

service

5

Really ffriendly helpful member of staff looked after me (sorry did not take his name). He even helped me carry my bag of work files & held an umbrella for me to get into the car -excellent customer service!

18 October 2019

service

3

I was disappointed that having booked my service through Plymouth as requested at Torbay they did not appear to know why my car was there.

15 October 2019

sales

5

Salesman Jermaine was extremely helpful and well informed.

10 October 2019

sales

5

Friendly salesmen

10 October 2019

sales

5

Excellent service.

08 October 2019

sales

5

Very professional staff, especially Daniel Welch

08 October 2019

sales

4

Torbay is very different to westerly Exeter. They seem to be more competitive in terms of pricing but don't have the frills associated with the sale eg driving the car out of the showroom and having a detailed handover.

07 October 2019

sales

5

Found them very professional.Nothing was to much trouble to help me get sorted with my new mini.

07 October 2019

sales

5

Jermaine is a good salesman and I was able to get exactly what I wanted

29 September 2019

service

5

Very easy and quick service

27 September 2019

service

5

Very friendly and competent staff, knew why I had a recall and explained what work would be done and then phoned me as soon as it was ready

22 September 2019

service

4

All went as planned. Staff were very attentive. The waiting area was small and overcrowded to the extent that you didn't really want to hang around there for the service to be completed.

15 September 2019

service

5

Friendly service and efficient.

14 September 2019

service

5

Professional and friendly customer service