Staff going over and above to make me feel valued as a customer

Caring, professional and efficient

Danny was very helpful throughout the whole process.

Having purchased many cars there, they are outstanding in their customer service. Nothing is too much trouble

The Service was completed in the stated time

John my service adviser went above and beyond to help me with everything I needed even if it wasn't what I was booked in for

They always give good service

The only downside is the amount of time you have to wait to be seen even when you have an appointment time.The service staff are very good once you get to see them

Good experience

Always have to wait too long to talk to the service staff even if work or pick up has been scheduled

Just had small problem with the car they provided

Job done as expected

Great service

Kept informed throughout. It was easy to book in for service, and thank you for sending a reminder email that a service was due. I was told how long it would take and within 5 minutes the estimate was accurate. I was told the cost upfront. All good!

As above

My mini is in A1 condition

I had booked an appointment at which I arrived early (my choice) but it still took over 1.5 hours to fit one tyre. I chose to use Ocean garage for the replacement tyre, because you think they should be the best. I will consider my local tyre replacem

I was looked after very well and my mini was completely washed and valeted.

Customer service 'Completely Satisfied' - Prices for parts are outrageously expensive.

Really ffriendly helpful member of staff looked after me (sorry did not take his name). He even helped me carry my bag of work files & held an umbrella for me to get into the car -excellent customer service!

I was disappointed that having booked my service through Plymouth as requested at Torbay they did not appear to know why my car was there.

Salesman Jermaine was extremely helpful and well informed.

Friendly salesmen

Excellent service.

Very professional staff, especially Daniel Welch

Torbay is very different to westerly Exeter. They seem to be more competitive in terms of pricing but don't have the frills associated with the sale eg driving the car out of the showroom and having a detailed handover.

Found them very professional.Nothing was to much trouble to help me get sorted with my new mini.

Jermaine is a good salesman and I was able to get exactly what I wanted

Very easy and quick service

Very friendly and competent staff, knew why I had a recall and explained what work would be done and then phoned me as soon as it was ready

All went as planned. Staff were very attentive. The waiting area was small and overcrowded to the extent that you didn't really want to hang around there for the service to be completed.

Friendly service and efficient.

Professional and friendly customer service